Privacy Policy

Introduction

Spectrable Assist LLP (“Company” or “We”), with a registered address at 601 Gopal Vishnu CHS Ltd, Mahant Road, Opposite Ruia School, Vile Parle (East), Vile Parle Police Station, Mumbai-400057, Maharashtra, India, operates under the brand name Spectrable and provides a distinct feature with the Spectrable AI Chatbot for better healthcare management. We respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website spectrablecare.com (our “Website/App”) and our practices for collecting, using, maintaining, protecting and disclosing that information. Any reference to the term “Website” shall be deemed to include the mobile application (“App”), and the two shall be read together, unless the context specifically requires otherwise.

Applicability

This Privacy Policy applies to:

• Patients/Users receiving care through the Platform
• Caregivers inputting daily observations
• Therapists reviewing and customizing home care plans
• Any other individual whose data is processed through the Platform

This policy applies to the information we collect:

• On this Website
• In email, text, and other electronic messages between you and this Website
• Through mobile and desktop applications you download from this Website
• When you interact with our advertising and applications on third-party websites and services if those applications include links to this policy

It does not apply to information collected by us offline or through any other means, including on any other website operated by Company or any third party, including our affiliates and subsidiaries.

Children Under the Age of 18

Our Website is not intended for children under 18 years of age. No one under age 18 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website. If we learn we have collected information from a child under 18 without parental consent, we will delete it. Contact us at admin@spectrablecare.com if needed.

Information We Collect About You

We collect several types of information from and about users of our Website, including:

• Personal information like name, address, email, phone, social security number
• About your internet connection, device, and usage details

We collect this information directly from you, automatically as you navigate through the site/app, and from third parties such as business partners.

Information You Provide to Us

The information you provide may include registration data, caregiver logs, therapist notes, survey responses, support requests, feedback, transactions, and User Contributions (posted publicly at your own risk).

Automatic Data Collection

As you navigate our Website, we may use cookies, web beacons, and other tracking technologies to collect information about your equipment, browsing actions, and patterns.

Third-Party Use of Tracking Technologies

Some content or applications, including advertisements, on the Website are served by third parties who may collect information about you. We do not control these third-party tracking technologies.

How We Use Your Information

• To present our Website and its contents
• To provide requested products, services, or information
• To fulfill obligations and enforce rights from contracts
• To notify about changes, interactive features, advertising, and personalization

Disclosure of Your Information

• To subsidiaries, affiliates, contractors, service providers
• To buyers/successors in mergers or asset transfers
• To comply with laws, courts, and regulators
• If disclosure is necessary to protect rights, property, or safety

Choices About Your Information

You can control cookies, targeted ads, promotional offers, and third-party disclosures via opt-out methods, browser settings, or by emailing admin@spectrablecare.com.

Accessing and Correcting Your Information

You may review, correct, or delete your personal information via account settings or by emailing admin@spectrablecare.com. Deleting personal data may require account deletion.

Data Security

We secure data with firewalls, SSL encryption, and restricted access. Transmission over the internet is not 100% secure, so we cannot guarantee complete protection.

Changes to Our Privacy Policy

Updates will be posted on this page with the revised date. Continued use indicates acceptance of changes.

Contact Information

To ask questions or comment about this privacy policy, contact us at: admin@spectrablecare.com